Quality Policy

As KARAKOYUNLU GROUP, We believe that the continuity of quality and success comes from taking preventive measures to prevent the occurrence of problems, providing information in a timely and complete manner, and providing customer-oriented, quality, reliable services. Achieving and maintaining excellence in quality is one of our biggest goals. Therefore Karakoyunlu Group team; has adopted the principle of improving our processes and services in all fields of work by acting customer-oriented, carefully evaluating the suggestions and demands of all our customers, fully understanding their needs. • To ensure data security by keeping the data of our customers and suppliers confidential. • To intervene on time to the problems that may occur to ensure customer satisfaction, then to investigate and find the cause of the problem and to provide permanent solutions. • By determining the best possible solution and product, to fully meet our customers’ expectations by providing services that make their life easier in order to reduce their workload. • To establish reliable, long-term and permanent business partnerships with our Suppliers to improve our business capability and diversity. • To integrate the requirements of legal regulations and standards, as well as the requirements of our customers, into company processes by constantly improving them.

ENVIRONMENTAL AND OHS POLICY

KARAKOYUNLU GROUP undertakes with all its employees, as being an organization that is aware of its social responsibilities, contributes to the country’s economy, and is sensitive to the environment and occupational health and safety; • Based on the principle of continuous development and improvement, planning and implementing its products and activities in a way that prevents possible environmental pollution and occupational health and safety, • To provide ergonomic and healthy work environments to reduce the risk of work accidents, To use energy and natural resources efficiently, • To carry out studies to increase the environmental and occupational health and safety awareness of its employees and suppliers, • To fulfil the legal responsibilities related to the environmental dimensions and occupational health and safety, • To inform the public and customers regarding the effects of its products and activities on the environment and occupational health and safety.